Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit https://exotichousecleaning.com/ (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. Additionally, as you browse the Site, we gather information about the individual web pages or products you view, the websites or search terms that referred you, and your interactions with the Site. This data is referred to as Device Information.
We collect Device Information using the following technologies:
•Cookies: Data files placed on your device that may include an anonymous identifier. For more information about cookies, and how to disable them, visit http://www.allaboutcookies.org.
•Log Files: Track actions on the Site, collecting data like your IP address, browser type, ISP, referring/exit pages, and timestamps.
•Web Beacons, Tags, and Pixels: Electronic files used to track browsing behavior on the Site.
When we refer to Personal Information in this Privacy Policy, it includes both Device Information and Contact Information.
How We Use Your Personal Information
We use the Contact Information we collect to fulfill any requests made through the Site, including processing payments, and providing invoices or order confirmations. Additionally, we use this information to:
•Communicate with you;
•Screen for potential risk or fraud;
•Provide information or advertising based on your preferences.
We use Device Information to screen for risk and fraud (specifically your IP address), and to improve and optimize our Site by analyzing customer interactions.
Sharing Your Personal Information
We share your Personal Information with third parties to help us use it effectively, as described above. For example, we use Google Analytics to understand how our customers use the Site. Learn more about Google’s data practices here: Google Privacy Policy.
To opt out of Google Analytics, visit: Google Analytics Opt-Out.
We may also share your information to comply with legal obligations, respond to subpoenas or lawful requests, or protect our rights.
Behavioral Advertising
We use your Personal Information to offer targeted ads or marketing communications we believe may interest you. For more on how targeted ads work, visit the NAI Educational Page.
You can opt out of targeted ads:
Opt out of some services through the DAA Opt-Out Portal.
Do Not Track
We do not alter our data collection or use practices when we see a “Do Not Track” signal from your browser.
Your Rights
If you are a European resident, you have the right to access the personal information we hold about you and request corrections, updates, or deletion. Contact us at hello@exotichousecleaning.com to exercise your rights.
Please note that your information may be transferred outside of Europe, including to Canada and the U.S.
SMS Messaging Consent
At Exotic House Cleaning, we value transparent communication. By submitting the booking form on our website https://exotichousecleaning.com/appointment/, you consent to receive text messages related to your service appointments.
What You Agree To By Opting In:
•Nature of Messages: Automated and personalized SMS updates regarding your service bookings.
•Voluntary Participation: Opt out any time by replying ‘STOP’ to any message.
•Frequency: Message frequency varies based on your interactions.
•Charges: We do not charge for texts, but your carrier’s message rates may apply.
•Privacy: Your phone number is used solely for SMS communication related to your service. Refer to this Privacy Policy for more details.
By providing your phone number, you confirm consent and acknowledge that text messages may be read if your device is accessible.
Data Retention
We retain your Contact Information for our records unless you request its deletion.
No Data Selling
We do not sell your information to third parties.
Contact Us
For questions about our privacy practices or to file a complaint, please contact us at hello@exotichousecleaning.com.